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500 Battery Drive Winston Salem, N.C. 27107 |
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| 1-800-DOUGLAS 1-800-368-4527 |
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| Thomas S.Douglas III Chairman Emeritus |
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In a recent ISO 9001, our customer service department received high praise. In fact, one of the auditors stated, “If some of the other companies we certify had the customer service protocols you have, they would eliminate many problems!” Since 1921 we have taken pride in ourselves for being a customer focused company, which anticipates and is responsive to our customers’ needs. This morning from Central America to the forest of the Canadian Northwest Territories our motive power batteries are moving products as diverse as green bananas and frozen fish. Our stationary batteries are enabling wireless customers to communicate. It also gives companies peace of mind knowing their data is secure and retrievable. Douglas engineering is continuously designing products to meet the requested needs of our customers. Working in partnership, we have engineered unique products which include a patented stationary racking system allowing batteries to be stacked eight high and still conform to the most rigorous seismic certification. Out of a customer's need for an improved cold environment motive power battery, our Arctic line of batteries and chargers was introduced. Dependable Douglas products, a responsive sales team, and an independent distribution network are a winning combination. Thank you for visiting our web site. I hope you find it helpful and that you will allow us to be of service. |
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